AI or Website Design? The pros and cons of a human touch vs artificial intelligence in web design.

Feb 3, 2025 | website design

When it comes to building a website, the decision often boils down to three options: using AI-powered website builders or hiring a professional web design agency or learning how to do it yourself? If your reading this, you have no interest in making it yourself (rightfully so, ITS ANNOYING). The leaves us with two options, AI or Website designer. Both approaches have their strengths, but the choice depends on your goals, budget, and vision.

The Case for AI-Powered Website Tools

AI tools like Wix ADI, Squarespace, and even AI design plugins for platforms like WordPress have revolutionized the way websites are created by making the process faster, more accessible, and cost-effective for users of all skill levels. These tools leverage machine learning to generate design layouts, suggest content, and optimize for SEO, enabling businesses to launch professional-looking websites in a matter of hours.

Pros:

– Speed and Simplicity: AI tools are user-friendly, enabling you to create a website in hours, even without technical skills. According to a 2023 survey by Wix, 72% of users reported building their websites in less than a day using AI tools.  

– Cost-Effective: Perfect for individuals or startups on a tight budget. AI website builders typically cost between $10 and $50 per month, compared to thousands of dollars for custom designs.  

– Automated Optimization: Many AI tools offer built-in SEO suggestions, analytics, and mobile responsiveness out of the box. For example, Squarespace’s AI-driven SEO tools have helped users achieve a 30% increase in organic traffic within three months.  

person with pen clicking outside of computer that is meant to represent ai website builder. Further questioning ai or website design.

Cons:

– Limited Customization: AI tools rely on pre-designed templates, which can make your site look similar to others. Standing out is extremely important in the packed digital space. Have a site that looks “just like every other” will in return reciprocate mediocre results.   

– No Strategic Branding: AI lacks the creativity to develop a unique brand identity or a long-term strategy. If you expect your business to grow for years to come, customizability will play a pivotal role. Trust me, the amount of times our clients wanted a new feature that couldn’t be done because of what they first started off with…

– Challenges with Scalability: As your business grows, the limitations of AI-designed sites may become apparent, requiring a complete redesign.

Why Choose a Professional Website Designer?

Hiring a professional designer or agency ensures your website not only meets your specific needs but also resonates with your audience. They bring a human touch to your digital presence, leveraging their extensive experience with similar clients to generate more traffic and revenue. A study by HubSpot found that websites designed by professionals achieve 2.5x higher organic traffic compared to template-based sites. 

Pros:

– Custom Design and Strategy: A professional designer works closely with you to create a site that aligns with your brand, business goals, and future.  

– Advanced Functionality: From custom integrations to complex e-commerce setups, professionals can build what AI tools cannot. If you’re a business that generates appointments, web designer agencies can create funnels to book your appointments while you’re sleeping, working, eating, etc.

– Ongoing Support: Agencies provide maintenance and updates, ensuring your site remains current and functional. 

– Excellent mobile responsiveness: Google reports that 61% of users are unlikely to return to a website that isn’t mobile-friendly, highlighting the importance of professional design for user retention. Find how your mobile website is doing.

human made mockup of website

Cons:

– Higher Cost: Custom design services require a bigger investment upfront, with costs ranging from $1,000 to $50,000 depending on the complexity of the project. The average cost varies on business, but typically around $3,000 for all functionalities. 

– Longer Development Time: Quality work takes time, especially for complex projects. If your timeline is less than a week, web designers are not the go to option.  

– Finding the Right Fit: Choosing a designer who understands your vision can be a challenge. It’s not as simple as hiring the first agency you come across. Each designer works with specific tools and clientele. Finding an established and experienced web designer for your needs requires time and cautiousness.

Key Considerations When Choosing Between AI or Website Design Professionals

Budget:

– Tight on funds? AI tools may offer an affordable entry point.  

– Have room to invest? A professional designer can create a site that delivers long-term ROI.  

Complexity:

– Need a simple website? AI tools might suffice.  

– Building a complex e-commerce or brand-heavy site? A designer is essential.  

Control and Personalization:

– If you’re okay with basic templates, AI works well.  

– For unique branding and user experiences, a professional’s expertise is invaluable.  

Growth Plans:

– Are you scaling fast? Start with a scalable design from a professional agency.  

– Are you experimenting? AI tools are ideal for temporary or pilot projects.  

a screenshot of a website created by Kaizen Web Marketing on a phone and laptop

Can You Use Both? Combining AI Tools and Professional Design for the Best of Both Worlds

The debate between using AI-powered website builders and hiring a professional web design agency doesn’t have to be an either/or decision. In fact, many businesses are now leveraging the strengths of both approaches to create websites that are efficient, cost-effective, and highly customized. Here’s how you can combine AI tools and professional expertise to achieve the best results:

1. Use AI for Initial Setup, Professionals for Refinement

AI-powered tools like Wix ADI, Squarespace, or WordPress plugins can help you quickly set up the basic structure of your website. These tools are excellent for creating placeholder content, selecting templates, and even generating initial design ideas. Once the foundation is in place, you can bring in a professional designer to refine the layout, add custom branding elements, and optimize the site for performance and SEO.

2. Leverage AI for Routine Updates, Professionals for Strategic Overhauls

AI tools are perfect for routine updates, such as adding blog posts, updating product listings, or making minor design tweaks. However, when it’s time for a major redesign or a strategic overhaul, a professional designer can ensure your site aligns with your evolving business goals and industry trends.

3. Combine AI Analytics with Human Insights

Many AI tools come with built-in analytics and SEO suggestions. While these features are helpful, they often lack the depth and nuance of human analysis. By combining AI-generated data with the expertise of a professional marketer or designer, you can create a more effective strategy for driving traffic, improving user experience, and increasing conversions.

4. Hybrid Approach for Scalability

If you’re a startup or small business, you might start with an AI-powered website to save costs. As your business grows, you can gradually incorporate professional design services to add advanced functionality, improve branding, and ensure your site can handle increased traffic and complexity.

one ai hand and one human hand on keypad to represent ai or web design

Why Kaizen Web Marketing Is Your Perfect Partner

At Kaizen Web Marketing, we specialize in blending the efficiency of AI tools with the creativity and strategic insight of professional designers. Whether you need a quick website setup or a fully customized solution, we can help you find the perfect balance between technology and human expertise. On top of that, we believe in continuous improvement (our business name) and crafting solutions that evolve with your business. We embrace AI tools where they enhance efficiency but prioritize the human touch when it comes to creativity and strategy. With our tailored approach, you’ll never have to choose between innovation and personalization, we deliver both.

Conclusion: Which Path Will You Choose?

Our overall overview: 

  • If you just need a website online immediately, AI websites are your preferred option.
  • If your plan is to keep that business growing the whole way through, go with a website designer.
  • If your business objective is short, go with AI.
  • If your business objective is to create financial freedom, go with a web designer. 
  • If the business is 0-6 months old, go with AI.
  • If it’s 6+ months old and prospering, go with a web designer.

AI tools and professional designers each have their place in web design, but the right choice depends on your goals. If you’re looking for a site that’s more than just functional: a site that tells your story, scales with your growth, and drives results, Kaizen Web Marketing is here to help.

Ready to take your website to the next level? Contact us today to discuss how we can bring your vision to life. If you need to see more, check out our portfolio!